Commercial Field Project Manager
Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you’ve come to the right place. At Pella, care is not a just a word – it’s a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members.
Care is what sparks Pella Passion. It’s our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer’s expectations. If you’re as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you’re looking for a career, not just another job, this is the place for you.
Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction!
Project Management
- Provide necessary in-house and field support for prospective and ongoing projects
- Oversee delivery and installation with customer and installer
- Establish deadlines, assign responsibilities, monitor and summarize progress of projects throughout completion.
- Identify solutions to unforeseen challenges that arise during the project cycle
- Attend pre-installation meetings to ensure contractor, architect, and installers all understand how to install Pella products in line with the shop drawings for said particular project
- Attend project water tests to ensure product is tested to the standards of the project, document findings, and either fix any challenges found as a result of testing or schedule service to complete the findings.
- Works in tandem with Sales Consultants & Commercial support team to ensure successful project completion
- Gives direction to the Sales Consultant and or customer regarding RFI, change orders, and submittals
- Coordinate and Supervise sub-contracted labor
- Provide leadership in support of the sales staff’s project acquisition strategies. Duties may include presenting product or installation technical data, providing product samples, and building or installing sample mock-ups.
- Proactively uncover service needs and coordinate the Service team to provide solutions
- Promote and facilitate continuous improvement activities in the department
- Provide outstanding customer service, oversee and take responsibility of all service events to ensure satisfactory completion when necessary.
- Produce all close-out documentation required (service manuals, warranties, etc.)
- Manage the relationship with the site supervisors and maintain Pella in good standing with our customers in the field
Ordering/Take-off
- On substantial projects, conduct an order review comparing a Sales Consultant’s take-off against the project’s architectural plans and specifications ensuring compliance. Review discrepancies with the sales staff. Reviews all bulletins and change order requests prior to bid submission or placing supplemental orders
- Work with Sales Consultant and/or Pella Corporate Installation team to field measure projects when verification is required in support of take-off and ordering efforts.
- Recognize potential site problems and identify solutions with on-site personnel and contractor
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s Degree in construction related field; or 5+ years equivalent combination of education and experience in commercial construction. Specific experience in the fenestration industry a plus.
Computer Skills
Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, CRM, etc.) and lead generational tools of Construction Monitor and CMD/Reed. Ability to compile and decipher information in spreadsheet format.
Communication Skills
Ability to read, analyze, and interpret construction contract documents including architectural drawings, specifications, shop drawings, and construction contracts. Ability to write field reports, business correspondence, and provide others direct instruction related to construction practices and procedures. Ability to speak effectively before groups of customers or employees of organization.
Professional Skills
Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.
Mathematical Skills:
Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, discounts, interest, commissions, proportions, percentages, area, circumference and volume, etc. Ability to apply basic concepts of algebra, geometry and general business math. Ability to read a tape measure and read scaled architect drawings.
Certificates, Licenses, Registrations
Must be willing to obtain necessary Safety certifications as required by associated construction activities, including: general safety certificates, fork lift license, reach forklift license, boom lift license, CPR certificate, etc.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability and willingness to do physically demanding and potentially dangerous work, including working on the exterior of high-rise buildings on scaffolding, swing scaffolding, and cherry pickers.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Must possess a valid driver’s license and an excellent driving record.
And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland:
- Competitive compensation, bonus, and commissions plan. Uncapped earning potential!
- Casual work environment
- Opportunities for internal Promotions and Transfers
- Contagiously positive company culture!
- Quarterly recognition for going above and beyond
- Work for a widely recognized company with a great reputation!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k Benefits
Salary: $80,000 to $90,000 / year depending on experience.
Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law.
If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test.
Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract.